New Value Chains

We can work with your organization as well as your suppliers and customers to imagine new value chains* — and by that we mean a whole series of new or modified relationships that help you introduce new products, services, and technologies to “market”, whether that is in the private or public sector.

NCR Inc. no longer thinks of itself in a traditional consulting role and apparently our clients don’t either. More and more often, they are asking us to join their team for the long haul.  Yes, we continue to have traditional contractual relationships but we also consider other relationships — such as joint ventures, cross-investment, and collaborative relationships in which all parties bring specific expertise to the table.

The expertise we bring to this arena is three-fold:

  • Opportunity assessment (Where are the opportunities to innovate and differentiate, and which ones are the best ones for your organization to pursue?)
  • Supply (value*) chain analysis (Do you already have the value chains required to pursue the best opportunities? Can you easily build them?)
  • Collaborative relationship development (Are there other organizations that could bring essential capabilities and expertise to the table? If so, what business model(s) could you use to build the imagined value chains?)

We refer to value chains not supply chains because this reminds us all of the notion of economic/financial sustainability which must go hand-in-hand with environmental sustainability. Unless there is value for everyone in the supply chain, prospects for sustainable relationships are — in our experience — dim.